{"id":4518,"date":"2021-04-16T17:29:50","date_gmt":"2021-04-16T15:29:50","guid":{"rendered":"https:\/\/woodandwine.hu\/?page_id=4518"},"modified":"2021-05-04T16:11:13","modified_gmt":"2021-05-04T15:11:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/woodandwine.overace.agency\/en\/faq\/","title":{"rendered":"Frequent Questions"},"content":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;]\n\t<div class=\"title-subtitle-box  \" style=\" text-align: left;\">\n\t\t<p  style=\"\">About<\/p>\n\t\t<h2 style=\" font-style: normal;\">Our Selection<\/h2>\n\t<\/div> [vc_column_text]<span style=\"text-decoration: underline;\"><b>Why South African wines?<\/b><\/span><br \/>\nIt is really about passion, we believe in our product purely because of the excellent quality it provides.<br \/>\nCraig is a South African who is no stranger to travel and has sampled wines from all over the world. Yet his heart still lies at his country of origin and is passionate about sharing his love for his home grown \u2018fruits of the vine\u2019.<br \/>\n<a href=\"https:\/\/woodandwine.overace.agency\/en\/about\/\">Further Info<\/a><br \/>\n<span style=\"text-decoration: underline;\"><strong>Are you shipping the wines directly from South Africa to Hungary?<\/strong><\/span><br \/>\nYes we are! In addition, we are proud to announce that we are the first Hungarian company to import Organic wines from outside the European Union into Hungary.<br \/>\n<span style=\"text-decoration: underline;\"><strong>Do you have personal experience with the wine estates?<\/strong><\/span><br \/>\nDefinitely, we have visited most of the estates we source from and can assure you that we have taken great care in selecting the wine range we offer you.<br \/>\n<span style=\"text-decoration: underline;\"><strong>Are you taking care of our environment?<\/strong><\/span><br \/>\nFor sure, we partner with estates that have the same mindset as us. We take preserving our planet very seriously. From point A to point Z we consider the impact of our actions on the environment and will continue to do so until we are absolutely certain that we are not creating a negative impact on our precious world.<br \/>\nFor shipping we use: <a href=\"https:\/\/www.hillebrand.com\/company\/sustainability\">Hillebrand.com\/sustainability<\/a><br \/>\nFor the delivery of your wines we ensure that we are using natural products that can be recycled or simply isn\u2019t harmful in any way. Our local delivery partner, GLS, takes social responsibility quite seriously too.<br \/>\n<a href=\"https:\/\/csomagnet.hu\/csomagkuldes-gls\">GLS Shipping<\/a><br \/>\n<span style=\"text-decoration: underline;\"><strong>I want to visit South Africa; can you help me?<\/strong><\/span><br \/>\nAbsolutely, we are here to help you![\/vc_column_text][vc_row_inner el_id=&#8221;payments&#8221;][vc_column_inner]\n\t<div class=\"title-subtitle-box  \" style=\" text-align: left;\">\n\t\t<p  style=\"\">About<\/p>\n\t\t<h2 style=\" font-style: normal;\">Payments<\/h2>\n\t<\/div> [\/vc_column_inner][\/vc_row_inner][vc_column_text]<span style=\"text-decoration: underline;\"><strong>Which payment methods do you accept?<\/strong><\/span><br \/>\nWe currently accept:<\/p>\n<ul>\n<li>all relevant credit and debit cards including Visa, Mastercard and Maestro.<\/li>\n<li>Bank Transfers<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\"><strong>What currencies can I use?<\/strong><\/span><br \/>\nWe accept payments in Hungarian Forints only.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_id=&#8221;shipping&#8221;]\n\t<div class=\"title-subtitle-box  \" style=\" text-align: left;\">\n\t\t<p  style=\"\">About<\/p>\n\t\t<h2 style=\" font-style: normal;\">Our Operations<\/h2>\n\t<\/div> [vc_column_text]<span style=\"text-decoration: underline;\"><strong>Time of delivery<\/strong><\/span><br \/>\nFor the products available, the delivery time usually takes 2-3 working days. We are informing our customers about the phases of the order by e-mail, and we utilize the SMS service by our carrier.<br \/>\nOrders have to be placed before noon the day before delivery.<br \/>\nAs the delivery time varies depending on the shipping address, we can only inform you if you order.<br \/>\n<span style=\"text-decoration: underline;\"><strong>Prices &amp; Options for delivery<\/strong><\/span><br \/>\nFor standard delivery, we charge a flat rate of HUF 2200.<br \/>\nWithin Budapest, we deliver personally, every Tuesday and Friday and we are bringing same-day delivery options soon!<br \/>\nFor orders outside Budapest, we utilize our shipping courier partners.<br \/>\nFor now, we can only ship within Hungary.<br \/>\n<span style=\"text-decoration: underline;\"><strong>Damaged goods<\/strong><\/span><br \/>\nIf the wines ordered, are not delivered due to breakage or delivered broken, we will replace them and redeliver.<br \/>\nIn such an event, we kindly request you to take pictures as we need them when following up with our courier service.<br \/>\nWe would happily replace any breakages and if the wine is out of stock we will contact you and suggest an alternative.<br \/>\n<span style=\"text-decoration: underline;\"><strong>What if I don\u2019t want to pay for a shipping?<\/strong><\/span><br \/>\nSimple, at checkout, select in-person pickup from the shipping options and give us a call to arrange your visit.<br \/>\nWe will happily await at our showroom!<br \/>\nOtherwise, if you are in close proximity to us, we will personally deliver. Otherwise, we use GLS as our courier partner.<br \/>\n<span style=\"text-decoration: underline;\"><strong>May I visit your showroom in Budapest?<\/strong><\/span><br \/>\nYes of course, simply message us and we will respond as soon as we can. We are happy to share as much information as we can facilitate your emergence into the rich culture and heritage of the South African wine industry.<br \/>\n<a href=\"https:\/\/woodandwine.overace.agency\/en\/contact\/\">Our showroom<\/a><br \/>\n<span style=\"text-decoration: underline;\"><strong>What about the pandemic?<\/strong><\/span><br \/>\nWe take care of everything. Contactless delivery, wearing masks, sanitizing. We are on it![\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]Why South African wines? It is really about passion, we believe in our product purely because of the excellent quality it provides. Craig is a South African who is no stranger to travel and has sampled wines from all over the world. Yet his heart still lies at his country of origin and is<br class=\"read-more-spacer\"> <a class=\"more-link\" href=\"https:\/\/woodandwine.overace.agency\/en\/faq\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","inline_featured_image":false,"footnotes":""},"class_list":["post-4518","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/woodandwine.overace.agency\/en\/wp-json\/wp\/v2\/pages\/4518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woodandwine.overace.agency\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woodandwine.overace.agency\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woodandwine.overace.agency\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/woodandwine.overace.agency\/en\/wp-json\/wp\/v2\/comments?post=4518"}],"version-history":[{"count":2,"href":"https:\/\/woodandwine.overace.agency\/en\/wp-json\/wp\/v2\/pages\/4518\/revisions"}],"predecessor-version":[{"id":5294,"href":"https:\/\/woodandwine.overace.agency\/en\/wp-json\/wp\/v2\/pages\/4518\/revisions\/5294"}],"wp:attachment":[{"href":"https:\/\/woodandwine.overace.agency\/en\/wp-json\/wp\/v2\/media?parent=4518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}